Our mission is to provide effective, top quality shipping solutions for both carriers and shippers. Quality means providing our business partners with innovative and reliable services that meet and exceed their expectations. We strive to build relationships that will benefit all parties involved, and make great efforts to achieve good corporate citizenship through the ethical conduct of our business practices.

"We have been doing business with Navigator Direct, Inc. for over 5 years. Navigator Direct, Inc. has proven to be a very reputable company with great integrity. The individuals that make up the company are the kind of employees that would be a great asset to any company. They are very professional and helpful. Doing business with Navigator Direct, Inc. has been an all-around great experience."

- Greg L., Utah

"Thank you for your excellent service these past 4 ½ years. The professionalism and integrity of you and your staff is highly valued in the world of transportation brokers. When I need a load, you have and always will be the first broker I call. It is with complete confidence that I recommend you to others."

- John J., Nevada

"Exemplary customer service takes a team effort between supplier and carrier. Thanks for being a solid player on our team."

- Annie B., Nevada

"Navigator Direct has always given us excellent service. Our vendors have stated how much they like working with the Navigator staff and their drivers. They are courteous and always professional and communicate if any problems should arise. You all do more than I could write without it turning into a book."

- Warren K., Wyoming

"I have been using Navigator Direct for the past four years. I have not found a more dependable company, whether it’s for price or responsibility to my loads. Their concern for each load is overwhelming. Thanks for all your help!"

- Roger T., Florida

Our Company

As a third-party logistics provider, Navigator Direct assists shippers in managing their operations and bottom line through its range of transportation services and expertise.  We match up available loads with proven carriers so shippers can reliably transport their freight while controlling costs.  Navigator Direct’s dedication to service and competitive rates are built on the talents and training of an operations team constantly monitoring work in progress for adherence to exacting policies and procedures, including:

  • Contracting with qualified carriers and monitoring for ongoing compliance with all requirements
  • Load tracking through continuous contact and monitoring of carriers from pickup to delivery
  • Timely communication with customers regarding shipment progress
  • Confirmation of pickups and deliveries
  • Timely processing of shipping documentation and invoicing to customer specifications
  • Preserving relationships with carriers through timely compensation at fair rates

Our commitment to these policies and procedures creates lasting business relationships because all parties benefit.

Navigator Direct Core Values

Demonstrate Professionalism

  • Obtaining an advanced level of knowledge in the industry
  • How we communicate, both written and verbal
  • Body language and posture

Be a Collaborator

  • Coming together for the betterment of Navigator Direct and our customers

Work with a Sense of Urgency

  • Having a fire lit under us and approaching our tasks with a “no fear” attitude

Maintain a Curious Mind

  • Curiosity is about asking questions
  • Curiosity helps to connect ideas that solve problems
  • A curious and inquisitive mind never stops learning

Strive for Excellence

  • Excellence is about continuously improving
  • Look at what we are already doing well, and figure out what we can do to make it better
  • Excellence is a daily, never ending journey

Have Fun

  • Be so excited about what you do for others that it doesn’t seem like work
  • Laugh uncontrollably, it clears the mind
  • Don’t forget to smile, it’s contagious
  • Make today more fun than yesterday